smartline Pocillos Playa (Lanzarote) received a Zoover Gold Award during the big Vakantiebeurs in Utrecht, the Netherlands.
The Sunny Heart Academy by Thomas Cook started a Quality Initiative with 26 hotels at 4 locations in Cuba.
For Condor Check-in and Thomas Cook Service Counter employees at Frankfurt airport
The Sunny Heart Academy of Excellence is introducing the new training approach to the partner hotels.
Please feel free to contact us by using the contact form if you have any questions or concerns.
For effectively improving your most challenging business areas (e.g. housekeeping, food & beverage) and ensuring fast results and measurable success.
For strengthening your guest contact and creating a faultless online reputation.
For keeping your business ahead of competitors and ensuring continuous improvement and up-to-date business mindset for you and your teams.
*All rates are on request tailored to your specific needs.
Quick and unique responses, ready to be uploaded on the online travel portals
TC answers reviews
Individual and tailor-made answers to all relevant online portals
ORM service for one month/ short Web-seminar about reviews
THE PERFECT BASIS FOR IMPROVING QUALITYRead more
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