Annika Bergner Head of Experience Delivery & Training
Head of Experience Delivery & Training (Hotels & Resorts)
Group Customer Experience Manager & Trainer
Procurement Manager - Marketing & Services
Procurement Manager - outside of Thomas Cook
+5 years part of the Thomas Cook family
Good to know about me:
I’m passionate about customer experience and satisfaction, advocate continious learning and enjoy supporting the business and our hotel partners to deliver emotional holiday moments and memories. Let's always put the individual guest at our heart!